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Travel Insurance Questions

What exactly am I covered for?

What is annual cover?

When will I get my quote?

What happens if I need emergency treatment while I’m away?

How can a claim be made?

I’m planning to go on a cruise - will an annual policy cover this?

Does my annual policy cover me for an unlimited number of days?

What is a pre-existing medical condition?

Am I covered for a pre-existing medical condition?

What sports am I covered for?

Should policy documents be taken on the trip?

What happens if I lose my luggage?

Q. What exactly am I covered for?

A. You should carefully read through all the documentation associated with your chosen policy to help ensure you understand what is covered.

Q. What is annual cover?

A. This type of policy may also be known as multi-trip insurance. It may cover you for several trips taken throughout the year (providing each trip does not exceed a certain number of days).

Q. When will I get my quote?

A. You can view your quotes in an email which will be sent after a few minutes of searching. Policyholders can make sure they have the most suitable email address for this purpose.

Q. What happens if I need emergency treatment while I’m away?

A. Travel insurance policies may include 24 hour emergency medical treatment. However, policyholders can check their policy documents carefully to understand exactly what they are covered for. For example, those planning a skiing holiday may need winter sports insurance to help ensure they are covered for injuries that happen on the slopes. The policy wording for the chosen insurer should detail what to do in the event of a medical emergency.

Q. How can a claim be made?

A. Details on how to claim on travel insurance can be found in the insurer’s full policy wording.

Q. I’m planning to go on a cruise - will an annual policy cover this?

A. Each travel insurer available for comparison on Tesco Compare will offer slightly different policy options. Some may not offer specific cover for cruises, which is why it could be worth checking with the individual insurer.

Q. Does my annual policy cover me for an unlimited number of days?

A. There might be a limit to the number of day’s cover for each individual trip taken. The limit may vary between providers which can be checked by individual policyholders.

Q. What is a pre-existing medical condition?

A. This is any illness, disease or injury that the policyholder already has before they travel. This is often applicable whether it has been diagnosed or not.

Q. Am I covered for a pre-existing medical condition?

A. If you or anyone to be covered on the policy has a pre-existing medical condition it could be worth contacting the provider in question to see if it’s covered.

Q. What sports am I covered for?

A. A list of sports routinely covered by each insurer can be found in the policy documents. There are some activities that are covered as standard by some insurers quoting through our service. Cover for additional activities, extreme or unusual sports for example, may be specified for an extra cost.

Q. Should policy documents be taken on the trip?

A. It’s advisable to take the full policy wording and policy certificate when travelling. These usually contain emergency contact numbers and policy terms and conditions.

Q. What happens if I lose my luggage?

A. Travellers can contact their airline as soon as possible if they discover their luggage does not arrive. They may also need proof from the airline in order to make a claim. Policy documents should outline how to make a claim and what paperwork is needed to do so.

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