Here are some of the questions our customers frequently ask us. If you can’t find an answer to your question, please don’t hesitate to get in touch.

How does Tesco Compare get home insurance quotes for you?

Tesco already provides home insurance. How can you be fair?

What do I need to do before I can start?

Do you search and compare any other finance or insurance products?

What are the differences between cover types?

I have a question about a home insurance policy I bought or got a quote for via Tesco Compare. Who should I contact?

Q. How does Tesco Compare get home insurance quotes for you?

A. We ask you to tell us all the information about you, your property and or contents, and then we automatically search our home insurance providers to find the right deals. We then present all the quotes back to you, so you can compare home insurance quotes on a like-for-like basis and choose the policy that is right for you.

Q. Tesco already provides home insurance. How can you be fair?

A. We get quotes from Tesco Home Insurance, but they’re treated exactly the same as all the other home insurance companies and don’t get any preference. This independent approach means you can be sure that Tesco Compare will find the right deal for you.

Q. What do I need to do before I can start?

A. To supply you with a range of accurate quotes we’ll be asking you for quite a lot of information about your home. You will need to know the following things:

1. The year your home was built.
2. If your home is a listed building.
3. The type of door locks fitted.
4. Details of any claims in the last five years.
5. Details of any ‘personal possessions’.

Q. Do you search and compare any other finance or insurance products?

A. Tesco Compare also provides a service to search and compare Car Insurance, and has exciting plans to extend our price comparison services to include other finance and insurance products. Keep an eye on our "coming soon" page for details!

Q. What are the differences between cover types?

A. There are three main types of policies - buildings insurance, home contents insurance and combined buildings and home contents insurance. Buildings insurance covers the structure of your property and its permanent fixtures and fittings like toilets, basins and baths, fitted kitchens and interior decorations. Buildings insurance will usually include outbuildings like sheds, garages and greenhouses. Home contents insurance covers the belongings you have in and about your home – usually those possessions you would be likely to take with you if you moved home. These can include furniture, kitchenware, clothing, audio visual equipment and many other valuables and personal effects. A combined policy covers both buildings and home contents, and insurers will often offer a discount if you buy both policies together. You will only need to complete one application on Tesco Compare to get a quote for combined buildings and home contents cover.

Q. I have a question about a home insurance policy I bought or got a quote for via Tesco Compare. Who should I contact?

A. Contact the home insurance provider direct, as they will be able to help you with your question. Visit their website to find the right telephone number or email address.