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A brief guide to making car insurance claims

Most of us take out car insurance with the sincere hope that we'll never need it. But what happens when we do? Very few people can be classed as 'experienced' when it comes to making insurance claims (those that can will in any event struggle to get insured after a while!). The whole experience of making a claim can therefore be rather bewildering and confusing. It's with this in mind that we present a basic guide to making a claim under the three most common kinds of insurance policies.

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If you feel that an insurance claim was unreasonably rejected you should first contact your insurer to query the decision. If you're still unhappy with the rejection, you could consider contacting the Financial Ombudsman Service.

Their website can be found by clicking here: The Financial Ombudsman Service.

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