Here are some of the questions our customers frequently ask us. If you can’t find an answer to your question, please don’t hesitate to get in touch.

How does Tesco Compare get car insurance quotes for you?

Tesco already provides car insurance. How can you be fair?

What do I need to do before I can start?

Do you search and compare any other finance or insurance products?

How can I keep my car insurance costs down?

How can I tell if a car is an ‘import’?

What are the differences between cover types?

What are the different categories for use of a car?

I have a question about a car insurance policy I bought or got a quote for via Tesco Compare. Who should I contact?

Q. How does Tesco Compare get car insurance quotes for you?

A. We ask you to tell us all the information about you, your car and your drivers, and then we automatically search our car insurance providers to find the right deals. We then present all the quotes back to you, so you can compare car insurance quotes like-for-like and choose the policy that is right for you.

Q. Tesco already provides car insurance. How can you be fair?

A. We get quotes from Tesco Car Insurance, but they’re treated exactly the same as all the other car insurance companies and don’t get any preference. This independent approach means you can be sure that Tesco Compare will find the right deal for you.

Q. What do I need to do before I can start?

A. You need to gather together some basic information before you are ready to get a quote. We require details of each driver you want to insure. This will include some personal information, including details of any claims or convictions. We will also require the car registration number or make and model, and details of any modifications to the car. Please rest assured that all the information you provide is totally secure.

Q. Do you search and compare any other finance or insurance products?

A. Tesco Compare also provides a service to search and compare Home Insurance, and has exciting plans to extend our price comparison services to include other finance and insurance products. Keep an eye on our "coming soon" page for details!

Q. How can I keep my car insurance costs down?

A. It’s important that you get the right deal for you, which may not necessarily be the cheapest on the list. To help you decide which is the right quote for you use our compare button. This allows you to compare lots of key policy features for up to 4 of the insurance providers on your list. In addition, there are a number of things you can think about to keep the cost of car insurance down:

• Downsizing your car to a lower-grouped one, or one with lower engine power
• Fitting an alarm, tracking device or immobiliser
• Parking your car in a secure place overnight - preferably a locked garage.
• Only adding additional drivers who regularly use the car. You can always add on occasional drivers at a later date
• Increasing your voluntary excess (the part of the claim that you pay voluntarily). This will be added to any compulsory excess that applies to your policy.

Q. How can I tell if a car is an ‘import’?

A. Check the specification. A UK specification means that the car has been made specifically to UK specifications. A non-UK specification can be difficult to insure because parts for it may not be available in the UK.

Q. What are the differences between cover types?

A.

• Third Party Only covers a claim by third parties (not a claim by the insured).
• Third Party Fire and Theft covers fire damage and theft of your car and claims by third parties.
• Comprehensive insurance covers accidental damage to your car, fire damage and theft, and claims by third parties.

Q. What are the different categories for use of a car?

A.

• Social, Domestic and Pleasure covers you for normal day-to-day driving, like shopping, family trips, holidays (but check whether it includes overseas holidays)
• Commuting covers you for driving to and from a permanent place of work, or to and from a place that you park your car on the way to work.
• Business Use allows you to use the car for your job, such as driving to meetings, between different work places, to conferences or training courses.
• Commercial Travelling gives you cover if your job involves daily travel to clients and prospects to make sales, look after clients, etc - most usually relevant to sales people.

Q. I have a question about a car insurance policy I bought or got a quote for via Tesco Compare. Who should I contact?

A. Contact the car insurance provider direct, as they will be able to help you with your question. Visit their website to find the right telephone number or email address.